The UK’s leading provider of fully integrated circulation marketing and distribution solutions has welcomed a few new, in addition to some familiar, faces to its managerial teams across the business, in support of their ongoing strategy of growth and diversification.

InterMedia has strong beliefs in growing its team from within, with the most recent changes set to promote further success across multiple sectors in the business.

Iris Tullet – InterMedia’s Central Operations Team is excited to welcome Iris into a newly created position of Operations Manager. Iris is a very established member of the InterMedia family and boasts extensive experience across a range of customer service and operational functions. In her new role, Iris will provide first level support for internal and customer facing teams, as well as being a key player in the development and delivery of the group-wide operational function to grow the team into a centre of operational excellence.

Lauren Cansick – A recent member of the InterMedia team, Lauren has spent some time spearheading the content writing for the brand in a freelance capacity and has now been appointed to the part-time role of Marketing Communications Executive. Lauren will utilise the marketing skills gained at her previous role as Content Manager to support the brand with internal and external content creation, PR, and social media efforts.

Kieran Blackler – Having played a significant role in the team since joining in May 2021 - and going on to win the InterStar Rookie of The Year Award in November - Kieran has been appointed to the new role of Senior Customer Services Executive. He will support the Customer Service Manager in the development and management of the team, whilst serving as a second line contact for the escalation of customer queries.

Sarah Heather – We are delighted to announce that Sarah will be joining the company to take up the position of the Customer Service Manager. Sarah brings a wealth of experience in subscription customer service management having worked with Air Business over the past 20+ years, most recently in a senior Team Leader role. Her experience spans a variety of publications, including the management of The Economist customer service team.  

Ondine Fitzmaurice - Ondine is promoted to the Commercial & Marketing team where she will assume responsibility for the account management of a portfolio of Subscription clients. Having worked for InterMedia for over two years in a Customer Service role, Ondine is perfectly placed to work more closely and directly with our clients to develop and manage the subscription marketing and fulfilment across a key portfolio of magazine brands.

Group Managing Director John Bardsley commented: “We are delighted to be further strengthening our team through these key appointments. We have a strong track record in growing our team from within and these most recent changes are testament to our commitment not only to our staff, but also to the delivery of service excellence for our clients.

Equally, we are delighted that Sarah will be joining us from Air Business, bringing with her a wealth of experience, to lead and further develop our Customer Service operation as a key component of our subscription bureau offering.”