SUBSCRIPTION
MARKETING &
FULFILMENT
POWERING CUSTOMER
ACQUISITION & RETENTION
DELIVERING CREATIVE SUBSCRIPTION SOLUTIONS
YOU WANT TO GET YOUR PRODUCTS EFFICIENTLY INTO THE HANDS OF READERS. SO DO WE.
Combining the best customer service, end-to-end fulfilment technology and direct mailing, we maximise reader acquisition and retention.
Subscriptions account for a huge share of magazine sales, which is attributable in no small part to increasingly savvy consumers, responding to increasingly creative subscription strategies. As a result of evolving consumer behaviour, readers now expect to be able to purchase their favourite magazine brands online, either as a digital version or a physical copy. Our direct-to-consumer model ensures that they can do both.
Our team of account managers works with you to create dynamic and innovative subscription marketing strategies designed to reach and grow your subscription base. Through our extensive analytical tools and reporting, we will help you maximise acquisition and retention rates and measure the lifetime value of your customers.
OUR SERVICES
ACCOUNT MANAGEMENT
Our team of account managers works with you to create dynamic and innovative subscription marketing strategies designed to reach and grow your subscription base. Through our extensive analytical tools and reporting, we will help you maximise acquisition and retention rates and measure the lifetime value of your customers.
SUBSCRIPTION MARKETING
Implementing innovative news subscription fulfilment strategies is at the core of what we do. We use our extensive experience in magazine direct marketing aligned with the brand values of your product to reach and grow your total audience through exceptionally effective acquisition and retention strategies.
DATABASE MANAGEMENT
We boast a sophisticated multi-functional and comprehensive subscription database platform which is designed to manage all types of subscriptions including print, digital and bundled packages. We utilise this data to its maximum potential – analysing and reporting every step of the way.
PAYMENT GATEAWAY
Our payment gateway supports all major payment methods available. You can count on our flexibility and readiness to deal with your transactions intelligently and smoothly no matter what modes of payment you choose, whether that be credit card, direct debit, PayPal or managing payments by cheque.
CUSTOMER SERVICE CENTRE
The InterMedia customer service centre is manned by a fully trained hands-on customer care team. Customer support is available to all our customers ensuring you get the help you need, when you need it. They offer assistance however you prefer, whether via our online support process, email or phone.
MARKETING, REPORTING & INTELLIGENCE
Our suite of market intelligence reports provides information in real-time, allowing our clients access to the very latest data through our dedicated online client portal or mobile app. All reporting is tailored to your individual needs and your account manager will work with you to deliver complete satisfaction.
“WE ENSURE THAT YOUR BRAND IS DELIVERED SAFELY AND COST-EFFECTIVELY INTO THE HANDS OF YOUR READERS.”
SALIMA HASSANI, CUSTOMER SERVICES MANAGER
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